Shipping policy
Your order is guaranteed to arrive in perfect condition at the shipping address provided. If you are not completely satisfied with the quality of your order, please contact Customer Support within (5) days, with a detailed description and photograph(s) showing your dissatisfaction.
We will reship the item.
We will ship your order to the shipping address(es) you provide. Please include a street address, and company name, suite, or apartment numbers when applicable to ensure proper delivery.
We are not responsible for failed deliveries when: 1. You provide an incorrect or outdated address; 2. Your recipient is out of town or not available, or 3. You do not provide a corrected/new delivery address within 24 hours of the first delivery attempt. Shipments that are returned or require rerouting due to incorrect addresses will be subject to additional charges for the reshipment